Welcome to CSP Matrimony. This Privacy Policy explains how we collect, use, protect and disclose your personal information when you use our website and mobile application.

1. About CSP Matrimony

CSP Matrimony is an online matrimonial platform that helps eligible individuals create profiles, search for suitable matches, communicate with registered members, and manage matrimonial services.

2. Information We Collect

• Full Name
• Gender
• Date of Birth
• Email Address
• Mobile Number
• Address
• Religion
• Community
• Mother Tongue
• Education Details
• Occupation
• Family Information
• Partner Preferences
• Profile Photograph
• Login Credentials
• Device Information
• IP Address
• Application Usage Information

3. How We Use Your Information

• Create and manage your account.
• Display your matrimonial profile.
• Provide suitable match suggestions.
• Enable communication between members.
• Provide customer support.
• Process subscriptions and payments.
• Improve our services.
• Prevent fraud and misuse.
• Send important notifications and updates.

4. Profile Information

Your profile information and photographs are displayed only as part of the matrimonial service and may be visible to eligible registered members depending on your privacy settings.

5. Camera & Photo Access

The application may request permission to access your camera or photo gallery only when you choose to upload a profile picture or supporting documents.

The application never accesses your photos without your explicit permission.

6. Location Information

The CSP Matrimony application does not collect or use background location. If location permission is requested, it is only while using the application and only after obtaining your permission.

7. Push Notifications

The application may send notifications regarding:

• New Match Alerts
• Messages
• Subscription Updates
• Important Announcements
• Service Notifications

You may disable notifications at any time through your device settings.

8. Payments

Payments are securely processed through trusted third-party payment providers. CSP Matrimony does not store your complete debit card, credit card or banking credentials.

9. Data Security

We implement appropriate administrative, technical and physical safeguards to protect your personal information from unauthorized access, alteration, disclosure or destruction.

10. Data Retention

Your information is retained only as long as necessary to provide our services or comply with legal obligations.

11. Third-Party Services

Our application may use trusted third-party services including:

• Cloud Hosting Providers
• Push Notification Services
• Analytics Providers
• Payment Gateways

12. Children's Privacy

Our services are intended only for users who are 18 years of age or older. We do not knowingly collect personal information from children.

13. Your Rights

• Update your personal information.
• Correct inaccurate information.
• Request account deletion.
• Contact us regarding your personal data.

14. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

15. Contact Us